Gocery

Design-a-thon
competition
πŸ† award winner
Background

I participated in UX Laurier's 48 hour design-a-thon. Out of 40+ submissions, my team won the "Most Innovative Solution" award. I have always been passionate about designing creative, yet impactful solutions; therefore, receiving this title was truly rewarding.

Design-a-thon prompt

How might we intentionally explore what matters to us?

overview

When given the design-a-thon prompt, I automatically thought about how love for food and how it drives me. As someone who loves cooking and trying new restaurants of various cuisines, I am greatly appreciative of the multicultural make-up of Canada, and more specifically, Toronto. This diversity gives meaning to us as individuals and drives creativity. This led me to think about how food acts an international language even though various culture have their own unique style. As a result, my team wanted to explore how others experience cooking new cuisines.

We found that while people want to try cooking new foods, they encounter difficulty entering spaces unfamiliar to them.

role

Lead Product Designer

timeline

48 hours

Tools

Figma
FigJam
Google Slides

refined PROBLEM STATEMENT

How might we increase authenticity and opportunities for others to explore the rich food culture around them?

THE PROBLEM SPACE
🌎 Trying new things can be intimidating

Wanting to explore international cuisines can be intimidating as it can be difficult to know where to find authentic ingredients and what they are.

solution

Gocery is an app that allows users to locate ingredients and stores that sell international goods. This app was created to increase accessibility and ease of locating unfamiliar items.

Skip to prototype
spotlight no. 1

Accurate & Authentic Ingredients

pain point

Research participants expressed they encounter difficulty locating stores & authentic ingredients to cook international cuisines.

solution

Users can use the search function to find country/culture specific stores or ones that carry a certain ingredient. Stores will also contain tags to indicate goods sold.

purpose

Users can easily find stores and ingredients they need to cook the dish they want.

spotlight no. 2

Encouraging Exploration

pain point

Exploring a new cuisine can be daunting as there are ingredients and terms unfamiliar to the user.

solution

Users can look for items using anglicized terms. Additionally, both anglicized and romanized forms of the item will be displayed.

purpose

Make trying unfamiliar foods less intimidating and allow users to expand their knowledge on various cuisines.

user research

Interviewees Feel Limited in Their Options

Under a tight time constraint, I conducted user interviews on three individuals who were interested in cooking cuisines from around the world.

πŸ“ 100% of participants think authentic grocery stores are hard to locate

Since participants are not familiar with the cuisine, they are unsure of which stores would provide the ingredients they need.

πŸ’’ All participants feel frustrated when they're unable to get the right ingredients

They prefer not to substitute since it can alter the dish's authenticity significantly.

πŸ€” Most participants are unable to check the stock of a certain ingredient

Sometimes, participants will search for a specific ingredient at a grocery store, but find that it is not in stock.

πŸ”Ž 100% of participants expressed it is difficult to find information online

Search engine results can be too generalized, inaccurate, and lack of details.

interviewee statement

"When I can’t find the ingredients I need, I lose motivation because I can’t follow the recipe precisely and authentically."

competitve analysis

Google Searches are Unreliable

We conducted a brief competitive analysis of existing alternatives, such as Google Maps to locate international grocery stores. From our interviews, we realized a user's first instinct when locating international grocery stores is to use Google. Therefore, we decided to search up "Korean grocery store" and note the accuracy of the results.

πŸ“ 50% Accuracy rate

Out of the first 10 searches based on my location, only 5 primarily sold Korean goods. We also noted that results can vary greatly depending on the user's location.

πŸ’’ Labels are too generalized

Google's "Asian grocery store" label is too ambiguous as it includes stores that sell South Asian, Filipino, and Chinese products.

persona

Meet Shelby Fleur, the Foodie

Using insights from the user interviews and Google analysis, we created a persona to further build empathy and ensure that we were designing for our goal demographic.

pain points
🎯 Accuracy when locating stores & authentic ingredients
🧐 Unfamiliarity with different cuisines
Final product

Let's Get Goceries

Once we decided which features would best address pain points, I quickly sketched a lo-fi prototype to map out the functions. I then began to iterate and build the hi-fi prototype with less than 24 hours left. With 1 hour to spare, we managed to finish the hi-fi prototype, just in time for presentation.

learnings
⏳ Time management is essential

My team consisted of two members, while other groups had up to four. Since we had less hands on deck, we had to do much more work. I found that by time blocking and adhering to a schedule, we were able to get everything done on time. Overall, I am very proud of the product and competition results!

🌱 Growth outside of my comfort zone

Going into this design-a-thon, I knew it was going to be challenging and something out of my comfort zone. I usually like to take my time while designing to make things pixel-perfect. However, this event taught me that I can rise to the occasion and am much more capable than I think.

next steps
πŸ§ͺ Usability testing

My goal was to conduct at least two usability testings with my hi-fi prototype to gain insight on what users thought of the product. Although I did not end up having enough time, my next step would be to conduct testing in order to further iterate.

πŸ‘€ User research

Due to the nature of the design-a-thon, I was not able to interview as many representative users as I would have liked. Next time, I will incorporate other methods of user research, such as surveys. They're simple and fast to conduct, making it easy to obtain larger amounts of raw data.

Thanks for reading!

Check out my other projects below.